Overview:
Melbourne Business School (MBS), home to Australia’s first MBA program, is a prestigious institution known for pioneering business education. MBS partnered with Bizzntek to digitally enhance its student onboarding and partner integration workflows to maintain its competitive edge in academic excellence and operational efficiency.
What We Delivered:
Configured and customized Microsoft Dynamics 365 CRM tailored for academic processes
Integrated with the Guroo Learning Platform to enable a seamless student data flow
Enabled real-time verification of student information and course registration
Automated complex discounting and payment workflows for partnered course purchases
Impact:
With a unified system, MBS achieved faster student onboarding, minimized manual processes, and ensured seamless coordination between CRM and Guroo. This resulted in enhanced user experience, improved operational transparency, and a smarter digital framework for future scalability.